Prices for goods on our website are as quoted. Sales tax is included in price. Standard shipping rates are added at checkout.
We strive to ensure all details, descriptions, and prices of products appearing on our site are correct and relevant at the time information was entered. However, we do not warrant that any of the content on our site is error-free. Also, we do reserve the right to change prices due to error or omissions. Customer will be informed accordingly.
All effort is taken to accurately describe each product. However, each photo is a general representation, as each product is carefully handcrafted in small batches. Slight variances do exist due to the nature of the process.
Our promise is to package and ship each package as safely and promptly as possible, usually within 3 business days. (Except for items that are custom made at time order is placed.)
Please check your order as soon as it arrives, and notify us within 5 days of any errors. We will do our utmost to correct such omissions in a timely manner.
Our goal is for each customer to be satisfied and happy with their purchase. If you are not satisfied with your purchase, please contact us within 5 days to discuss a resolution. Due to the nature of our products, refunds will only be available on returned UNOPENED and UNUSED products.
Custom orders are non-refundable.